Important Patient Notice: Temporary MyChart/EMR System Disruption


Dear PentaHealth Patients,

We are currently experiencing an interruption with our internal servers that is temporarily preventing us from accessing our electronic medical record (EMR) system, including MyChart. Our team is working diligently to restore service as quickly as possible.

If you have an upcoming appointment:

  • Please bring a current list of your medications.
  • If available, please bring copies of any recent laboratory results or radiology results

 

While our systems are down, we kindly ask that you:

  • Temporarily refrain from sending messages through MyChart, as we are currently unable to receive, review, or respond to them.
  • If you have prescription refill requests that can safely wait until our systems are restored, please hold off on submitting those requests until service resumes.
  • If urgent, please call the office until we have restored access to MyChart for these needs. The phones are extremely busy; kindly call for medical needs only.

 

We sincerely apologize for this inconvenience and appreciate your patience and understanding during this disruption.

At PentaHealth, we remain steadfast in our commitment to caring for you, your families, and our community. Thank you for allowing us the privilege of being your healthcare partner.

The PentaHealth Team

This will close in 30 seconds